FAQ

 

Where are your pick up locations?
Pick up locations are
1) National Museum Singapore
   93 Stamford Road, 01-06, S178897
   11am - 6pm (Tues - Sun) 
  

2) Paragon
   290 Orchard road, B1- K28
    10am - 9:30pm (Monday - Sunday) 
 

3) Raffles City
252 North Bridge Road, B1 - 48
Raffles City Shopping Centre
Singapore 179103

10am - 9:30pm (Monday - Sunday)

What is your delivery policy?
Delivery is free for orders above SGD300 (gst not included). For express next day deliveries option, at the checkout, there is an option for express delivery at SGD20.40 (inc gst). If delivery option is selected and payment is made but there is a change of plans and delivery is not needed. Refunds are accepted. 

If you choose next day delivery, orders must be placed before 6pm. Orders placed after 6pm will be sent out on the following day. We reserve the right to not be able to fulfill next day express shipping if production is unable to produce the goods in time. We will issue a full refund if this is the case.

Are refunds accepted?
Refunds are not accepted but orders are transferrable. 

Can I mix flavours in a box?
Yes you would be able to mix the chocolates for the respective boxsets.

Are the Chocolates gluten free?
Yes the chocolates are gluten free. 

Can I order online and pick up at one of the locations?
Yes this would be possible. Please add into the comments the location as well as preferred time of pick up. 

If I order now, when can you deliver?
We would be able to deliver 2 days after the order has been received.

Shelf Life?
Please refer to the product packaging and specific shelflife for each product upon purchasing.

Do you ship overseas?
We do not ship overseas but we will be able to provide ice packs for your travel needs. We do not provide shipping materials to pack the boxes for you.

Are the confectioneries and chocolates HALAL?
We are not a halal certified manufacturer. Some of our products contain pork or alcohol.